Service Process

We offer a one - stop service experience to fully meet all your customized requirements.

Solution

Training

Installation & Debugging

Diagnosis & Maintenance

Other Customized Services

Headquarters

Jiangsu Fenghesheng Intelligent Technology Co., Ltd.
No. 268, Kanghui Road, Zhoushi Town, Kunshan City, Jiangsu Province

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Headquarters

全球总部

Global Service

Comprehensive Lifecycle Support: We delivery end-to-end product services, covering the entire product lifecycle. This includes pre-project solution design, user training, Installation & Debugging, as well as efficient fault diagnosis and maintenance. During the warranty period (1 year), we offer 7×24-hour service support.

Efficient Global Service: With 7 major subsidiaries in China and 10+ overseas after-sales outlets, we provide seamless support to customers worldwide. Our multilingual team offers both remote consulting and on-site technical services, ensuring responsive assistance across time zones.

Spare Parts Service: We have built a comprehensive service system tailored to our customers, offering scheduled maintenance plans to ensure optimal performance. Backed by our global network, we provide nearby spare parts warehouses for fast and efficient on-site replacements.

solution
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